GenePattern Coverage and Support December 22, 2018 - January 3, 2019

Posted on Friday, December 21, 2018 at 07:44PM by GenePattern Team

From December 22, 2018, through January 3, 2019, the GenePattern team will be out of office for an extended holiday closing. During this time, the GenePattern and GenePattern Notebook servers and repositories will remain up and fully functional. We will be monitoring this and, should anything happen to disrupt service, we will work to resolve any issues within 24 hrs. However, due to the holiday closing, please be aware that:

  • GenePattern staff will not be reachable by phone or responding to email. This includes our help forum, Twitter, and Facebook.
  • Emails (including forum posts) and phone calls will be responded to as quickly as possible, once we return to the office on Jan 4, 2019.

If you have any questions, please feel free to contact us.

Best Wishes,

-The GenePattern Team

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